Are you a sustainable player in fashion ?
Join the Care & Repair movement and nurture a lifelong relationship with your customers.
Are you a brand ?
Join the Care & Repair movement and nurture a lifelong relationship with your customers.
Are you a retailer ?
Join the Care & Repair movement and nurture a lifelong relationship with your customers.
Are you a sustainable player in fashion ?
Join the Care & Repair movement and nurture a lifelong relationship with your customers.
Are you a brand ?
Join the Care & Repair movement and nurture a lifelong relationship with your customers.
TILLI, your aftercare partner
Do you want to offer alteration or repair services to your customers? Are you looking to adopt a more circular model, commit to the sustainability of your products or reduce your environmental impact? For 8 years now, Tilli has been a European leader in aftercare services and is expert at designing custom-made solutions for our partners, protecting your pre-existing aftercare model while bringing it to the next level.
The TILLI Expertise
An omnichannel
solution
We ensure a smooth, fast and unified integration across all your distribution channels to offer the best aftercare services to your customers.
Online
SHOPIFY or CUSTOM PLUGIN
An all-in-one plug-in that integrates with your e-commerce tools, allowing your customers to book Tilli's services in just a few clicks.
In store
WEB or MOBILE PLATFORM
A platform allowing your salespeople to book Tilli's services for your customers, either for pick-up & collect or at home.
A powerful
network of artisans
605Local artisans professionals carefully selected155000Repairs and alterations executed through the mastery of various expertise
Repair Bonus SchemeTILLI Artisans, all accredited by Refashion
A powerful
network of artisans
A strategic asset
Optimize your sales channels
Reduce e-commerce returnsConvert more customers and create upsell opportunitiesIncrease drive to-store and to-siteFacilitate resale and rental cycles.Monitor your numbers in real time
Enhance your CSR strategy
Extend the product's life cycleReduce CO2 emissionsCollect key data on your products and prepare for the repairability obligations imposed by French/European legislationEco-design your products.
Elevate your customer relationship
Boost customer loyaltyOwn your customers' aftercare journeyDeliver a unique experienceDevelop emotional attachment to your products
Repair Bonus Scheme
Access our community of certified artisans and provide your customers with repair services at a discounted rate, thanks to the repair bonus.
Additional offers
We complete
the loop
Tilli Care warranty
The need for repair is unpredictable, Tilli Care anticipates it! Offer our warranty to your customers at the time of purchase to cover your products against wear and accidental damages.
In-store experience
At your stores, our artisans host personalisation, repair or upcycling workshops.
Our Partners
Ba&sh
"At ba&sh, promoting sustainable fashion is at our core. Embracing alterations and repairs is a key part of this commitment. Repairing and altering garments helps extend the lifespan of clothing and allows them to be valued throughout their different stages of life. Choosing to partner with Tilli was an obvious decision; they provide trustworthy, meticulous, and artisanal services, offering a practical solution to a current challenge." Pierre Arnaud Grenade - CEO
Asphalte
"Nothing is worse than knowing that our trousers have never been worn because our customer was too lazy to have them hemmed." Rodolphe Gardies - Co-founder
Faguo
“Our customers are demanding eco-friendly initiatives, so they regularly ask us for a solution to repair their clothing.” Nicolas Rohr - Co-founder
For any questions, contact us
by email: contact@tilli.fr
or by phone at +33184800539
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Tilli.com has received a rating of 9.4 / 10 based on 12258 reviews.