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Our Bag services

Our leather artisans are here to care for, repair, restore or even transform your leather goods !

We care, We repair

Our talented leather artisans are happy to assist you with your leather goods' care, repairs and even recolouring needs. At Tilli, we believe in enhancing what's already there — sustaining, preserving, and even reinventing it.

Care.

Care.

Belts, bags, clutches

Repair.

Repair.

Belts, bags, clutches

Recolour.

Recolour.

Clothes, house linens, accessories

Our range of services

How
it works

Parcel service

A 4-step journey

1- Assess your pieces

1- Assess your pieces

Get an initial estimate on our website by specifying the type of items and services you need.

You will then receive an order confirmationand the shipping label for your package via email.

next step
2- Ship your parcel

2- Ship your parcel

Place your items in a box or pouch and affix the shipping label on the outside. Then, drop off your package at the selected drop-off point.

To save on shipping costs, we recommend consolidating your items with those of your family, friends, or neighbours ;)

next step
3- Approve the final quote

3- Approve the final quote

We will notify you as soon as our workshop receives your items, then our Tilli Artisans will finalize the quote with you.

If adjustments are needed, your Tilli Artisan will reach out via email or during a virtual appointment.

next step
4- Receive your pieces back

4- Receive your pieces back

We repair and return your items within 7 to 15 days after you approved the final quote. You will receive them within 2 to 3 business days, either at a pick-up point or directly to your doorstep, depending on your chosen delivery method.

Get your items back ... ready to start a fresh chapter !

last step

All our services

Clothing

Clothing

Bags

Bags

Shoes

Shoes

Embroidery

Embroidery

Our Tips

Restoring a leather bag

Restoring a leather bag

Leather is a living material that becomes more delicate over time and needs regular care. Yet, through wear or occasional mishaps, it can get damaged, torn, or even cracked. No worries ! Unless it's an exceptional case, leather is repairable. Let us guide you through it !Read more

Fixing the zipper

Fixing the zipper

The zipper on your bag is broken and won't close! You tried replacing it with one or two safety pins, but let's face it, it's not quite the same. Tilli explains how to easily repair the zipper on your beloved bag or, worst-case scenario, how to replace it !Read more

Special Inquiry

Special Inquiry

For any urgent or specific inquiries, please send an email to contact@tilli.fr. We will do our best to address your requests based on the availability and expertise of our Tilli Artisans.