Create or boost
your aftersale services
for a lasting relationship with your clients
TAILOR YOUR CARE & REPAIR PLATFORM TO SUIT YOUR SPECIFIC NEEDS.
STREAMLINE YOUR AFTER-SALES SERVICE MANAGEMENT BY CONNECTING YOUR EXISTING WORKSHOPS.
CONNECT TO THE LARGEST NETWORK OF ARTISANS AND WORKSHOPS WITH TILLI.
ADOPT THE ULTIMATE AFTERCARE SOLUTION FOR ALTERATIONS AND REPAIRS.
Tech platform
- Omnichannel
- Plug and Play
- Integrated with your existing network of alteration specialists / artisans
- Tailored to your brand image
- Available worldwide
Quick and seamless integration
Craft expertise
As an option, you can tap into the expertise, capacity, and renowned quality of the TILLI network of artisans and ateliers. Locally available across 650+ postal codes in France and through TILLI ateliers in Europe.
Proven and guaranteed service quality
Our plug & play solution
The TILLI Expertise
Global
Gain complete visibility and full control over your after-sales service operations by consolidating on our platform all your
ALTERATIONS - REPAIRS
Omnichannel
Reach your customer at the right place, at the right time, and offer superior service quality by providing a service
IN-STORE - AT-HOME - BY PARCEL DELIVERY
Interconnected
Transform your customer service into a powerful asset for your business goals by connecting your teams and managing your data
MARKETING - OPERATIONS - QUALITY - CSR
A powerful
network of artisans
A strategic asset
Repair Bonus Scheme
Access our community of certified artisans and provide your customers with repair services at a discounted rate, thanks to the repair bonus.
Our additional offers
We complete
the loop
Tilli Care warranty
The need for repair is unpredictable, Tilli Care anticipates it! Offer our warranty to your customers at the time of purchase to cover your products against wear and accidental damages.
In-store experience
At your stores, our artisans host personalisation, repair or upcycling workshops.
Ba&sh
"At ba&sh, promoting sustainable fashion is at our core. Embracing alterations and repairs is a key part of this commitment. Repairing and altering garments helps extend the lifespan of clothing and allows them to be valued throughout their different stages of life. Choosing to partner with Tilli was an obvious decision; they provide trustworthy, meticulous, and artisanal services, offering a practical solution to a current challenge.”
Pierre Arnaud Grenade - CEO
Asphalte
"Nothing is worse than knowing that our trousers have never been worn because our customer was too lazy to have them hemmed.”
Rodolphe Gardies - Co-founder
Faguo
"Our customers are demanding eco-friendly initiatives, so they regularly ask us for a solution to repair their clothing.”
Nicolas Rohr - Co-founder
For any questions, contact us
by email: contact@tilli.fr
or by phone at +33184800539
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Tilli.com has received a rating of 9.4 / 10 based on 12258 reviews.