Your shoe repair service,
delivered to you at Marseille 11
Entrust your shoes and sneakers to the expertise of our shoemakers
Get your online quote in 2 minutesFast service: your order ready in 7 days after the estimate is approvedFast & tailored: your order ready in 3-5 days after quote approval
A set price before your shipment
Optional delivery insurance
Clothing, bags, shoes
9.4 sur 16866 avis
Cleaning and maintenance
Leather shoes, suede shoes, sneakers
Repairs
Leather shoes, suede shoes, sneakers
Dyeing and Recoloring
Leather shoes, suede shoes, sneakers
Entrust your damaged bags to our leather goods experts
How it works
Parcel service
1
Diagnose your pieces
Make an initial estimate on our website, indicating the type of parts and services you require.
You'll then receive confirmation and a postage slip by e-mail.
2
Post your parcel
Slide your coins into a cardboard box or pouch and stick the postage label on the outside.
Then drop off your parcel at your chosen drop-off point.
3
Validate the final quote
We will inform you as soon as our workshop has received your parts.
Our Tillistes then validate the estimate with you and contact you by e-mail or videoconference if any adjustments are necessary.
4
Receive your pieces
We repair and return your parts within 7 to 15 days after validation of the quotation.
You will receive them in a relay point or at home within 2 to 3 working days, depending on the delivery method chosen.
Receive your parts... and off you go for a new life!
Repair sneakers
Sneakers, which are often used daily, can suffer minor damage, such as stuck zippers, torn eyelets, or worn buckles and elastics. These small problems should not condemn your favorite shoes. Thanks to targeted repairs, your sneakers can regain their functionality and original style, while allowing you to save money with the Repair Bonus, which applies in particular to zippers, buckles, elastics and scratches.
Clean suede shoes
Suede shoe care requires specific care, as this delicate material is particularly sensitive to stains, moisture and rubbing. A poorly maintained suede shoe quickly loses its shine and can deteriorate irreparably. That's why it's essential to give them special attention.
Our customers' reviews
9.4/10
16 866 REVIEWS
“Behind the seamless user experience of the website lies an exceptional human touch. I was pleasantly surprised by the professionalism and quality of the service. The seamstress was also lovely. I highly recommend it!.”
Alice P
"Fast, efficient, beautiful work for a reasonable price at Marseille 11. I recommend!"
Victoria C
“When others said, 'What you're asking for is impossible!' Tilli made it happen—and did it brilliantly. Combining technical expertise with a warm welcome, they turned the experience into a real pleasure.”
Eric L
FAQ
Frequently Asked Questions
What is Tilli ?
How long will it take for my item to be repaired / restored?
Where is the service available?
How much will it cost?
Which products can be altered / repaired?
Is it possible to have custom-made and bespoke creations?
Why call on an expert craftsman for the maintenance of your shoes in Marseille 11?
À Marseille 11e, Tilli s'impose comme la référence pour réinventer l'histoire de vos chaussures et maroquinerie. Notre passion pour l'artisanat nous pousse à exceller dans la restauration de vos articles en cuir. Que ce soit pour l'entretien de vos ou la réparation d'une pièce de maroquinerie, nos artisans qualifiés prodiguent leurs soins avec expertise et dévouement. Un nettoyage en profondeur, un cirage méticuleux, une rénovation intégrale ou encore la pose de patins et de fers, nos services sont exhaustifs et adaptés aux besoins spécifiques de chaque article confié. Imaginez un ressemelage de précision, une reteinte rajeunissante, ou même un changement complet de talon - chez Tilli, chaque détail est pris en compte pour permettre à vos chaussures et sacs de retrouver leur superbe. La procédure est des plus simples : après avoir exposé votre besoin sur notre site ou application, expédiez-nous votre paire de chaussures ou votre accessoire de maroquinerie. Notre expert évaluera l'étendue des travaux à réaliser et vous proposera un devis personnalisé. Une fois votre accord reçu, nous nous attelons à la tâche pour vous renvoyer vos biens rénovés sous 7 à 15 jours. À Marseille 11e, ou aux alentours, Tilli est votre allié pour honorer la tradition cordonnière tout en bénéficiant du confort de notre service à distance, avec la promesse d'un tarif aligné sur celui des artisans de quartier.
