Our shoe services
Our cobblers are here to care for, repair, restore or even transform your footwear !
We Care, We Repair
Our talented cobblers are happy to assist you with your footwear care, repairs and even recolouring needs. At Tilli, we believe in enhancing what's already there — sustaining, preserving, and even reinventing it.
Care.
Shoes, boots, sneakers
Repairs.
Shoes, boots, sneakers
Recolour.
Shoes, boots, sneakers
Our range of services
flats
heels
sneakers
How
it works
Parcel service
A 4-step journey
1- Assess your pieces
Get an initial estimate on our website by specifying the type of items and services you need.
You will then receive an order confirmationand the shipping label for your package via email.
2- Ship your parcel
Place your items in a box or pouch and affix the shipping label on the outside. Then, drop off your package at the selected drop-off point.
To save on shipping costs, we recommend consolidating your items with those of your family, friends, or neighbours ;)
3- Approve the final quote
We will notify you as soon as our workshop receives your items, then our Tilli Artisans will finalize the quote with you.
If adjustments are needed, your Tilli Artisan will reach out via email or during a virtual appointment.
4- Receive your pieces back
We repair and return your items within 3 to 5 days after the final quote is approved. You will receive them within 7 to 15 working days at a drop-off point or directly at your place, depending on the chosen delivery method.
Get your items back ... ready to start a fresh chapter !
All our services
Clothing
Leather artisan
Cobbler
Embroidery Services
Our Tips
Restoring a leather bag
Leather is a living material that becomes more delicate over time and needs regular care. Yet, through wear or occasional mishaps, it can get damaged, torn, or even cracked. No worries ! Unless it's an exceptional case, leather is repairable. Let us guide you through it !Read more
Fixing the zipper
The zipper on your bag is broken and won't close! You tried replacing it with one or two safety pins, but let's face it, it's not quite the same. Tilli explains how to easily repair the zipper on your beloved bag or, worst-case scenario, how to replace it !Read more
Special Inquiry
For any urgent or specific inquiries, please send an email to contact@tilli.fr. We will do our best to address your requests based on the availability and expertise of our Tilli Artisans.
